January, 2010


26
Jan 10

More Kudos for an Air Duct Cleaning Job Well Done

We recently received a wonderful email from a very satisfied customer and just wanted to share it with you.

Mr. B,

I just wanted to say thank you SO much for the great job your guys did cleaning our ducts last week.  It was a tough job, but we can tell such a huge difference, and we are already breathing easier.  Thank you also for the card in the mail with the coupons we can share with our friends.  We have told everbody we talk to about your great service, and lots of folks may be giving you a ring.  Thanks again so much for a great company, top notch service, hard workers, and a job  very well done, and you will be the first one we call when we need this service in the future.

God Bless,

Ashley Bramlett

Nashville

Call Today Breathe Easier Tomorrow

Serving all of Middle Tennessee

Nashville, Franklin, Brentwood, Hendersonville 615-244-1785

Columbia 931-380-3931


13
Jan 10

Get To Know Some of the Mr. B’s Family

We wanted to give you a glimpse into the thoughts and feelings of some of our employees here at Mr. B’s Air Duct Cleaning.  We are going to start with Robby Easley.  Here are his thoughts in his own words.  Hope you enjoy getting to know a little more about the Mr. B’s family.

Robby Easley

Hello,

My name is Robby Easley. I am currently the manager for Mr. B’s Air Duct Cleaning. I helped Mr. B start the company (in the field) approximately 12 years ago. Working on the job sites for 6 years gives me the knowledge to answer customer’s questions about Air Duct Cleaning-how the work is performed, what to expect and so forth.  It’s not hard to sell something you believe in or a service for someone that truly makes a difference after it is done properly.  This is exactly how I feel about Mr. B’s Air Duct Cleaning.  It will make a difference in your home’s indoor Air Quality.  Customers cannot believe what comes out of their air ducts- anything from new home construction wood, drywall, etc. Even brand new systems need to be cleaned the majority of the time, as well as the 20 to 30 year old house that has a quarter inch or greater dust build up in the ducts.  Once Mr. B’s is done with your home it is usually good for a period of 5 to 7 years depending on your home.

We recently did a job for a customer, in which she mailed this thank you card. She wrote:

Mr. Easley:

I wanted to thank you for the excellent job you did cleaning my air ducts and for the exceptional customer service you showed to me. From the 1st call, to the final payment, you made things easy for me and you did exactly what you said you would.  I work in the service industry and don’t hand out compliments freely, but I needed to write you and thank you. And to let you know it’s noticed and appreciated.

Sincerely

Elizabeth”

Please call today if there are any questions we can answer for you.

Robby Easley

Call Today Breathe Easier Tomorrow

Serving all of Middle Tennessee

Nashville, Franklin, Brentwood, Hendersonville 615-244-1785

Columbia 931-380-3931


5
Jan 10

Great Note from a Customer

We recently received a very complimentary note from a customer and wanted to share it with you. In this day and age it is so nice to be appreciated for a job well done.  Here is the note:

Hi Warren,

I just wanted to tell you that everything went as smooth as can be with my
duct cleaning appt this morning.  The guys did a great job.  Both myself and
my wife haved noticed that it is warmer in the house (at the same
temperature) after the cleaning.  

They were also able to retrieve my wedding ring (my wife was freaking out
when I told her I dropped down the vent a few weeks ago), and your guys were
able to kindly fix my dryer duct (where it goes to the outside of the
house), remove the bird’s nest, and re-connect the duct to my new dryer vent
housing.

Thanks again for making this a truly trouble-free transaction.

Regards,

Rick J