We recently received a wonderful email from a very satisfied customer and just wanted to share it with you.
Mr. B,
I just wanted to say thank you SO much for the great job your guys did cleaning our ducts last week. It was a tough job, but we can tell such a huge difference, and we are already breathing easier. Thank you also for the card in the mail with the coupons we can share with our friends. We have told everbody we talk to about your great service, and lots of folks may be giving you a ring. Thanks again so much for a great company, top notch service, hard workers, and a job very well done, and you will be the first one we call when we need this service in the future.
We wanted to give you a glimpse into the thoughts and feelings of some of our employees here at Mr. B’s Air Duct Cleaning. We are going to start with Robby Easley. Here are his thoughts in his own words. Hope you enjoy getting to know a little more about the Mr. B’s family.
Hello,
My name is Robby Easley. I am currently the manager for Mr. B’s Air Duct Cleaning. I helped Mr. B start the company (in the field) approximately 12 years ago. Working on the job sites for 6 years gives me the knowledge to answer customer’s questions about Air Duct Cleaning-how the work is performed, what to expect and so forth. It’s not hard to sell something you believe in or a service for someone that truly makes a difference after it is done properly. This is exactly how I feel about Mr. B’s Air Duct Cleaning. It will make a difference in your home’s indoor Air Quality. Customers cannot believe what comes out of their air ducts- anything from new home construction wood, drywall, etc. Even brand new systems need to be cleaned the majority of the time, as well as the 20 to 30 year old house that has a quarter inch or greater dust build up in the ducts. Once Mr. B’s is done with your home it is usually good for a period of 5 to 7 years depending on your home.
We recently did a job for a customer, in which she mailed this thank you card. She wrote:
“Mr. Easley:
I wanted to thank you for the excellent job you did cleaning my air ducts and for the exceptional customer service you showed to me. From the 1st call, to the final payment, you made things easy for me and you did exactly what you said you would. I work in the service industry and don’t hand out compliments freely, but I needed to write you and thank you. And to let you know it’s noticed and appreciated.
Sincerely
Elizabeth”
Please call today if there are any questions we can answer for you.
We recently received a very complimentary note from a customer and wanted to share it with you. In this day and age it is so nice to be appreciated for a job well done. Here is the note:
Hi Warren,
I just wanted to tell you that everything went as smooth as can be with my
duct cleaning appt this morning. The guys did a great job. Both myself and
my wife haved noticed that it is warmer in the house (at the same
temperature) after the cleaning.
They were also able to retrieve my wedding ring (my wife was freaking out
when I told her I dropped down the vent a few weeks ago), and your guys were
able to kindly fix my dryer duct (where it goes to the outside of the
house), remove the bird’s nest, and re-connect the duct to my new dryer vent
housing.
Thanks again for making this a truly trouble-free transaction.
Just wanted to say a very heartfelt Merry Christmas to everyone! We have enjoyed a fantastic year in which God has blessed us richly. Wonderful customers and great business have been the staples of our year and we are truly grateful. God’s blessings are evident to us every time we have the opportunity to serve the wonderful people of Middle Tennessee and Northern Alabama. We here at Mr. B’s Air Duct Cleaning are wishing you the merriest of Christmases and a New Year filled with peace, joy and love!
The temperature outside is falling. Usually that means we spend more time inside. If that is happening to you make sure your heating system is working properly. It is also possible that you need your air ducts cleaned. Sometimes our allergies and just Winter colds worsen due to the quality of the air we breathe inside our homes. If your allergies are getting worse, or your family seems to be getting more colds consider having your ducts cleaned to help ease the symptoms. Stay warm and stay healthy.
Many houses built before 1980 have a lot of character and class. Unfortunately, they also have a lot of dirt and dust in their vents and ducts.
Classic houses are more difficult to clean because they contain side or wall vents, as opposed to the floor and ceiling vents of newer houses. Homeowners need to be aware that side vents can’t be cleaned thoroughly with a simple forward-cleaning brush. It’s important to get into the trunk line and create a negative airflow to suck out the particles in the air.
Unlike most companies, who simply force a brush down into vents to clean them, Mr. B’s will access the trunk line through the bottom of a classic house, in order to thoroughly clean out it’s arteries without redistributing any of the classic dust. If you are a classic homeowner and are experiencing dust problems, call us today.
I’ve been a small business owner for the past 22 years. During that time, I’ve had my share of success and made my share of mistakes. When budding entrepreneurs ask me for advice, I tell them to remember 2 things:
1. People respect a straight shooter. People like results, not surprises. If you tell people you can get the job done for X, do it. Not X+1 or X+tax, just X.
2. Your Name is Your Business. Your brand should be as trustworthy as you are. At Mr. B’s, I’m not anonymous and I’m not corporate. I’m accountable and I’ve been that way for 22 years.
All that to say this. You can have great success by in your business venture by simply having the integrity to do what you say will you do and stand by your word. If Mr. B’s Air Duct Cleaning can ever be of service to you, please call us.
Right now allergy problems seem to be at an all time high. We usually feel like are hands are tied and there is nothing more that we can do about it. Maybe there is.
Scott Morris with the Allergy Relief Store went into a home of 2000 square feet and counted the dust particles in each room.
That house measured 1.4 million airborne particles
The next day we cleaned the house. The day after the cleaning he measured the home again and it was less than 700,000 airborne particles, meaning we removed 53% of the dust from the consumer’s breathing atmosphere.
Especially if airborne particles are one of your big problems, cleaning the air ducts may be the “one more thing” you can do. Call us today, breathe easier tomorrow.
Dirty air ducts will not cause this virus. However, cleaning your air ducts will improve the quality of your indoor air. Thus, improving your breathing atmosphere. We know we can remove 53% of the dust from your indoor air. It’s kind of like washing your hands, the cleaner things are the less likely to spread the virus. Call us today, breathe easier tomorrow.
Food for Thought.."The best changes often start as a single, simple thought. Think big, and discover the ways to make your dreams real." unk 2009-09-22
